Shipping

We currently deliver across Canada, US as well as South Korea, Japan, China, Australia and United Kingdom.

 

CANADA

Ontario & Québec 

Free shipping on orders over $200 before taxes

$5 on orders over $150

$12 on orders under $150

 

All other provinces & territories  

Free shipping on orders over $200 before taxes

$10 on orders over $150

$18 on orders under $150

 

In-Store Pick Up
You can choose to pick up your order at our offline location, conveniently located inside Baview Village Shopping Centre (2901 Bayview Ave. Unit#22C) with plenty of free parking! It would usually take up to 2 business days to process the order and we will notify you as soon as the order is ready. 

*Please note, orders placed with in-store pick up option can be held in store until your convenient time to visit the shop. However, they will be considered as final sale if picked up later than 3 weeks from the day order ready confirmation email is sent. 

 

UNITED STATES

Free shipping on orders over $250 before taxes

$20 on orders under $250

 

SOUTH KOREA (한국)

주문 금액 세금전 $300 이상: 무료배송

$300 미만: $35

* 주문자 정보 및 배송 주소는 한글로 적어주세요! 주문후 배송 받으시기까지는 주문 날짜에따라 대략 1-2주정도 소요됩니다.

 

CHINA, JAPAN, AUSTRALIA, UNITED KINGDOM

$40 flat rate shipping

 

* Duties are imposed by your local customs once the parcel reaches its destination. Please kindly note that all duties and taxes assessed by customs are the responsibility of the customer. We will not be able to issue a refund for a refused shipment.

 

OTHER DETAILS

  • We aim to process and dispatch the orders within 3 business days (excluding holidays and store closure). In case of a significant delay in processing times due to sale, promotion or stock availability, we will be in touch with you as soon as possible.
  • Blanchou is not responsible for any delays or lost/damaged items caused by postal service or customs in shipment. We will try our best to help investigate the situation but unfortunately it is out of our control once we hand over the parcels to the postal service. 
  • Shipping address cannot be modified once the order is being process so please kindly double check your address. If the package is returned due to an incorrect shipping address, the customer will be responsible for the return shipping cost as well as the re-delivery cost.
  • If any products on your order are out of stock or becomes unavailable, we will notify you immediately to resolve the issue.
  • Oversize and/or overweight order over 2kg may incur extra shipping fee. We will contact you separately if this is the case and extra charges would need to be authorized.

 

Gift Orders

Gifting made easy! Please make a note of gift orders in the comment box at check out. All prices will be removed and the package will be wrapped and tied with a ribbon at no extra cost. Invoice without prices will be included. 

 

On-Order/ Pre-Order items

Please note, any order containing one or more [on-order] or [pre-order] items will be shipped once all items become available. By purchasing [on-order] / [pre-order] items, you are agreeing to wait on the order being shipped. For any questions, please email: info@shopblanchou.ca